Kirill Rechter, the CEO of MaxBill, has more than two decades of experience in the billing industry. Years in the business allow him to see new opportunities and upcoming trends and align the company development with the market demand. See what he thinks awaits for the industry in 2019.

Billing trends to expect

Going forward, billing operations will need to efficiently support more and more new online services as well as cross-industry offerings. This is especially true with the growth of new services enabled by IoT. We see that this is already happening today and this will certainly carry forward throughout the coming year.

The most significant trend is the need for a higher bandwidth to transfer and distribute content globally across different networks to the end consumer. This trend is removing the boundaries of who is actually supplying the data. This will lead to more cross-industry service offerings that can even include smart city services at either flat rates or in pay-as-you-go models.

These trends are also applicable to the utility vertical. Service providers in this segment will certainly continue introducing value-added services, ranging from communications to smart home to electric vehicle services and more. 

Upcoming billing industry trends

The growth opportunities for MaxBill

At the moment, the company is active in three sectors: in the telco industry, in the utilities and online gaming markets. With increased competition and innovative new services in each sector, there is a growing need for operators and service providers to maintain a strong billing infrastructure.

The synergy of telco and utilities services and the appearing multiplay service environments are creating a lot of opportunities for our company. From the telco perspective, there is an ongoing need to offer new value-added services. Such services help to counter the lowering margins of the telecom core communications services. As for utilities, the movement towards the digitalization of operations and rolling out of smart consumption are also creating opportunities for us. For these scenarios, our MaxBill solution is a good fit.

In the online gaming space, the opportunities are coming from operators that want to automate their complex billing and partner reconciliation processes.

As time goes, we’ll see if these trends grow even bigger. It is undoubtedly, however, that many companies have entered upon the way of digitalization and innovative billing systems are to help with these such changes.