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Energy Billing System and CRM Solution for Power Service Providers

A powerful customer care and energy billing system to help energy suppliers reinforce their reconciliation processes, service attractiveness and customer experience.

As the energy market is changing, the pressure on energy providers grows exponentially, and the competition between players is getting harsher every day. The companies are not only faced with the challenge to improve their existing processes but also to deploy new models of commercializing their business as quickly and smoothly as possible.

MaxBill Energy Billing Software offers a solid and cost-efficient platform for traditional and innovative energy suppliers, renewable providers and DERs, supporting their strategic development and sustainable competitiveness in the long run — while at the same time assuring day-to-day operational excellence and reliability.

Maintain complete visibility and control over the value streams, enhance and monetize your service offering and improve customer experiences without feeling limited by the complexity of new regulations, commercial rules and rapidly changing market trends.

Mark Daeche

Founder at Firts Utility / currently Shell Energy Retail

“MaxBill allows us to turn our smart meter readings into competitive advantages and generate full value from our customers, while the possibilities for adding services supported by complex bundling scenarios are endless.”

Find the right energy billing software to deliver services successfully

Energy Supply

Energy providers can leverage a reliable energy billing platform as a smart BSS solution to streamline business processes and the tools to improve customer experience and the attractiveness of services. While supporting a wide variety of regulatory requirements, MaxBill billing and revenue management system helps energy suppliers secure total control over commercial operations, covering prepaid and credit service models, meter-to-cash processes and overall supporting the company’s integration into the industry.

Renewables

MaxBill gives renewable energy producers and providers a modern, easy-to-use SaaS platform that helps support the full concept-to-cash cycle, starting from establishing a green offer, customer acquisition and workflow management, through service charging, billing and revenue collection. Our energy billing software allows for easy incorporating of data from any metering system and performs accurate calculations, which allows for acquiring and setting new customers quicker and rolling out offer packages faster without breaking the budget or losing the quality of services.

Distributed Energy Resources

Our energy billing solution ensures flawless workflow automation to help DERs manage capacity, energy and ancillary services revenue streams over distributed energy systems seamlessly. MaxBill also introduces incredible simplicity to end-to-end workflow, including onboarding, installation support, ongoing events and maintenance, providing customers with choice and self-control without sacrificing operational reliability. Now, any number of commercial agreements can be handled easily.

EV Charge Point Operators

MaxBill delivers the means to drive the lowest cost of daily operations while unleashing the opportunity for additional monetization and provides a market platform for vendors, fleet owners and DERs to integrate with each other and share the revenue easily. EV fleet owners, power providers, charging station networks and equipment vendors can offer their customers options at competitive prices, reduce fleet operational cost and manage grid services revenue. More about Billing Software for EV Charging Networks.

Electric billing

Electric billing software is at the heart of MaxBill’s SaaS billing solutions. Catering to service providers across various verticals, MaxBill offers unparalleled precision and efficiency in electric billing processes. By prioritising the unique needs of electric service providers and their end-users, MaxBill is revolutionising the way businesses manage and understand their utility costs. Trust MaxBill for the gold standard in electric billing management.

Featured Clients

Our solution enables traditional and innovative energy providers to manage and control the full portfolio of services and offers attractive packages with zero-touch, automated service delivery, simplified customer care and accurate billing.

Energy Billing System for Advanced Services

Multi-Play Solution

MaxBill supports any business model (B2B, B2C or B2B2X), allowing for managing all brands, offer packages and databases on one platform. As a result, service providers can scale without limitations, managing all of their customers, products, services and partners via a single system.
Manage tariffs, discounts, taxes, and flexible pricing with greater transparency. Simplify billing for flat or variable-rate recurring charges, one-time fees, or usage-based charges to align with your strategy and gain a competitive advantage. Apply these options within subscription plans or for individual accounts.

CRM and Partner Management

MaxBill offers a 360° view of customer information in a single interface, supporting the entire customer journey from activation to service provision, consumption tracking, billing, payment collection, and debt management.

Communicate with customers via a self-service portal, giving them access to invoices, services, and meter reports.
Streamline partner management with AI-driven billing settlement, ensuring seamless integration of third-party charges and accurate revenue sharing. MaxBill supports automated financial processes and customizable payment allocation for efficient handling of all transactions.

Meter Reading Management

Meter-to-Cash. Our approach features precise processing and validation of meter data to support time-of-use-based (interval) billing plans, help eliminate billing errors and ensures responsive customer service.
Validate, estimate and edit reads to calculate consumption for a specific period. Track all the consumption history and collect information about the equipment installed at the service delivery point, including costs and quantities available by location.

Manage and Predict Consumption. Billing

Control the consumption of metered services, billing it based on the selected service plan, and calculate the projected volume for any customer segment.
Easily manage recurring charges, additional fees, and tax calculations, ensuring smooth and efficient invoicing. Generate bills in bulk, on-demand, via API and UI.

Deliver invoices through email, printed invoices, or SelfCare portal.

Revenue and Debt Management

Handle payment processing tasks such as bank interface management, integration with PSPs, payment allocation, cashier sessions, rejects, refunds, and adjustments.
Apply and manage various payment plans to maintain a strong corporate cash flow while fostering customer loyalty.
Utilize MaxBill’s ML model to assess customer debt risk and implement proactive strategies to mitigate potential issues.

ML Models for business outcomes

Customer Churn Prediction. Transitioning from reactive to proactive: the power of customer churn prediction.
Customer Debt Risk Prediction. With the help of an ML Model, you will Identify contracts with a high probability of future debt. Identify the parameters that contribute to the formation of customer debt. What-if modelling will help to model which management tools will help to reduce debt risk and protect cash flow.

Turn Energy Service Challenges Into Opportunities with MaxBill Energy Billing Software!

Enabling energy suppliers to scale their business with maximum billing accuracy, high-quality customer service, debt minimization and legal compliance.

Debt minimization

Debt settlement can be minimized by MaxBill’s revenue protection methods — accurate estimates, direct debits, credit control. Additional value is achieved by simplified reconciliation processes and decreased billing and debt collection time.

Adaptability & legal compliance

MaxBill offers not only software solutions and our experience and expertise when it comes to encompassing the market changes, but also technological capacity to adapt to new regulations. This allows for future-proof customer care and energy billing system, so you can focus on developing your business strategically, instead of worrying about compliance.

Operational Efficiency and Agility

MaxBills is not just invoice software for the energy sector, but a powerful billing solution with strategic alignment with continuous evolution and challenges such as energy transitions, market volatility, and regulatory changes. It is designed to significantly enhance operational efficiency and business agility, enabling energy companies to navigate and thrive in a complex and ever-changing environment.

Enhanced Business Sustainability

Partnering with a modern energy billing software provider equips businesses to prioritize and effectively manage business resilience, and sustainability, and mitigate risks. By embracing such solutions, energy companies can enhance their profitability margins, adhere to their mission, and comply with regulatory demands, positioning themselves as leaders in the market.

Debt minimization

“One of the specific features of the energy market is the large volume of funds needed to supply commodities before they are paid as supplied. This complicates our reconciliation and accounting processes, and — most importantly — causes us to miss out on the full value we could be generating”.

Adaptability & legal compliance

“Operating within such a highly regulated market comes with an additional strain of constantly transforming your business according to the newly issued legislation”.

Operational Efficiency and Agility

Enhanced Business Sustainability

Ready to scale your business with MaxBill?

We’d be happy to discuss your needs and explain how MaxBill will make your billing process more transparent, services more scalable, and customers more loyal.

Why work with a Modern Energy Billing Software Provider?

Direct Linkage of Capabilities to Business Outcomes

Our energy billing software‘s advanced capabilities directly contribute to improved business performance, reduced operational costs, and minimized risks. This alignment ensures that investments in technology translate into tangible business value, demonstrated through successful minimum viable products and pilots that showcase the promised outcomes.

Deep Industry Expertise in Power Billing Software Development

We possess profound expertise in the energy sector along with a proven track record of enhancing operations and business frameworks within E&U domain. Our power billing solutions are tailored to meet the unique needs of the industry, aligning closely with the strategic goals of energy companies. The team demonstrates actionable insights and best practices derived from previous engagements with peers in the E&U industry.

Partnerships for Comprehensive Support

MaxBill’s established collaborations signify our capability to offer ongoing support in adapting to changing business priorities, transforming operating models, and meeting stakeholder expectations. Our strong partnership ecosystem ensures business continuity in achieving enterprise-level goals within the energy sector. Our energy billing system can become an exceptional revamp for an energy business that’s struggling to grow!

More Insights into energy billing system for power suppliers