Utility Billing Software for Municipalities and Utility Providers
- Simplify utility billing for complex models
- Automate customer lifecycle and enhance experience with AI
- Scale fast with new services and markets
Communal services
Water
Gas
Electricity
Heating & Cooling
Waste
EV Charging
MaxBill is a utility billing software that automates billing, payments, and customer management for water, gas, and electricity providers, helping utilities grow efficiently and improve customer satisfaction.
Our cloud-based utility billing solution offers scalability for public utilities, property managers, and municipalities serving residential and commercial customers.
Automate metering, billing, and payments with the MaxBill utility billing system. From consumption tracking to invoicing and collections — manage everything in one platform.
Dragan Bukatarevich
COO at Infostan
“MaxBill offers virtually endless flexibility for us to configure any service, workflow process or revenue-generating activity while keeping the IT operation efficient.”
Luis Alveirinho
Board Member at CTT
“The flexibility of MaxBill uniquely positions us to satisfy the immediate needs of our current client base and easily adapt the solution to meet the future deployment requirements.”
Find the Right Utility Billing Systems for You
Public utility
Our meter-to-cash utility billing system allows public utilities to manage multiple services — water, gas, electricity, and telecom — in one platform, covering the full cycle from metering to billing and revenue management.
Beyond billing, MaxBill utility billing system helps manage partners, vendors, and customers to reduce costs and improve satisfaction.
Billing Software for Municipalities and City Services
MaxBill utility billing software for municipalities centralizes all offers, services, and payments in one easy-to-manage system.
The system supports flat-rate and usage-based billing, one-time or recurring charges, meter management, penalties, and automated payments.
Accurate and compliant billing ensures transparency for customers. MaxBill is a cloud-based utility billing software for municipalities and local authorities.
Tenant billing
MaxBill tenant billing software automates invoicing for metered and non-metered utilities (water, heat, chill, electricity, gas, etc.) It processes all charges and generates accurate bills for tenants, housing associations, property managers, and leaseholders.
Our cloud utility billing platform combines CRM, billing, and meter reading into one system for full automation and control of property and customer operations. Easily add new partners and expand services as your business grows.
Learn more about solution for housing associations in the UK and Tenant billing software →
Water Utility Billing Software
MaxBill water billing software simplifies the entire billing cycle for water utilities — from meter reading to accurate invoicing and online payments. It helps manage tariffs, track consumption, and generate detailed reports.
Our water utility management software scales for any provider — from small water utilities to multi-service companies. Its SaaS model and modular structure make it a perfect fit for gas, tenant, heat, sewer, and water billing needs.
MaxBill water utility billing system supports any tariff model and integrates with water meter billing software for precise usage tracking. It handles seasonal rates and special programs such as water poverty support.
High billing dispute rates are a common issue for water utilities. MaxBill built-in recalculation mechanisms automatically adjust invoices based on updated consumption data, and an AI assistant in the SelfCare Portal instantly answers billing questions.
The online water billing system includes debt collection and churn prediction tools to improve customer retention and reduce manual work. It’s a fully automated water billing solution for reliable revenue management.
Gas Utility Billing System
MaxBill gas billing software supports NDM, LDM, and DM customers with accurate tariff calculations that consider capacity and commodity charges. It automates billing for residential and business gas providers.
MaxBill utility billing system helps gas providers stay compliant with industry regulations and consumer standards.
Electricity and Energy Billing Software
MaxBill energy billing software supports renewable and traditional energy providers with a full SaaS solution — from customer onboarding to automated billing and revenue collection.
MaxBill electricity billing software integrates with any metering system to ensure accurate data and fast service launches. It helps energy providers quickly introduce new plans and bundled utility packages.
Advanced Utility Billing Software for Modern Utility Services
Our utility billing solution helps municipalities and public or private utility providers manage multiple services with automation, clear billing, and effortless customer support.
Service and product catalog
Manage all service plans, pricing, and add-ons in one solution. Combine utilities such as gas, electricity, water, heat, chill with flexible tariffs, taxes, and inventory rules.
Complete customer life-cycle management (CRM)
Manage customer profiles, billing history, and preferences to deliver personalized offers — all within one smart CRM solution for utilities.
Customer Service Portal for billing, payments, notifications, reports, and contract management.
Metered Reads Management
Validate and edit meter reads, track consumption, and manage all equipment data at each service point. MaxBill goes beyond standard meter billing software by supporting all types of tariffs, services, and customer categories.
Meter-to-Cash: Measuring, Billing, Collecting
Our meter-to-cash approach processes and validates meter data with high accuracy, supports time-based billing, reduces errors, and improves customer satisfaction while lowering service costs.
Generate and send invoices in multiple formats (PDF, Word, Excel, image) via email or SelfCare Portal, and offer flexible payment options.
AI-driven Customer Portal
Let customers manage their utility services independently with an AI-powered SelfCare portal offering dashboards and real-time insights.
This tool automatically resolves 80% of customer issues, reduces support calls, and enables them to pay more easily and quickly. An intelligent AI chatbot is ready to assist customers 24/7.
Debt risk prediction with AI
Identify contracts with a high risk of debt using the MaxBill ML Model. Simulate preventive measures in advance to avoid debt accumulation.
Dashboards
Get full visibility into your utility business with interactive dashboards that track bills, payments, and balances by property, time, and category.
Curious to know how companies benefit from MaxBill Utility Billing Software? See our Clients’ success stories.
Benefits of MaxBill Utility Management Software
The benefits different departments gain from implementing the MaxBill Utility management software:
Transparent and error-free billing
MaxBill automates billing with accurate meter readings and detailed charges, ensuring transparent, error-free bills and improved customer experience.
Greater control to customers
MaxBill helps utilities retain customers by providing full control over service packages and energy usage.
Operational excellence in CRM processes
MaxBill optimizes CRM and service workflows, mitigating risks and supporting smooth operations across all utility processes.
Enhanced scalability capacities
MaxBill provides scalable utility billing software that grows with your business, either as a single platform or modular solution, easily integrating into existing IT systems.
Transparent and error-free billing
MaxBill automates billing with accurate meter readings and detailed charges, ensuring transparent, error-free bills and improved customer experience.
Enhanced scalability capacities
MaxBill provides scalable utility billing software that grows with your business, either as a single platform or modular solution, easily integrating into existing IT systems.
Greater control to customers
MaxBill helps utilities retain customers by providing full control over service packages and energy usage.
Operational excellence in CRM processes
MaxBill optimizes CRM and service workflows, mitigating risks and supporting smooth operations across all utility processes.
Discover how the best utility billing software works for you!
We’d be happy to discuss your needs and explain how MaxBill will make your billing process more transparent, services more scalable, and customers more loyal.
Users Love MaxBill
Why choose MaxBill Utility Billing system?
MaxBill utility bills management software enables utility providers to manage and automate billing for multiple services and customer types, including residential (B2C), business (B2B), industrial and commercial (I&C), and government clients — all within a single system.
- Full compliance and support of localisation needs
- Proactive debt management, driven by AI and ML
- Innovative CX strategies via digital self-service and advanced UX capabilities
- Practical domain expertise in billing backed up by 29+ years of experience
- A true co-design partner, committed to building the long-term capabilities for clients
- Enabler of competitive innovation: support for DER billing, multi-service bundling
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