MaxBill, a global provider of billing and revenue management solutions, and Ignitis, one of the leading energy groups in the Baltic region, have completed Phase 1 of their joint EV charging billing implementation. This marks the first live deployment in what will become a unified EV charging billing system across Estonia, Lithuania, and Latvia
Phase 1, delivered in Estonia, establishes the foundational billing and customer management infrastructure for Ignitis’s EV charging operations in the country.
The go-live encompasses end-to-end customer lifecycle management, automated charging session billing, multi-contract support across B2B, B2C customer segments, invoice generation and delivery, payment processing, replacing the manual, spreadsheet-driven processes that previously underpinned Ignitis’s EV billing operations.
“Completing Phase 1 in Estonia is a meaningful step forward not just technically, but operationally,” said Olga Penkova, Senior Product Owner at MaxBill.
“Ignitis now has a billing infrastructure built for scale: one that handles the complexity of EV charging billing automatically, accurately, and in real time. We’re proud of what both teams have accomplished together, and we look forward to extending this foundation across Lithuania and Latvia.”
With Phase 1 live, Ignitis’s Estonian operations now benefit from automated billing workflows that are directly tied to charging session data from Ampeco, eliminating manual data entry and reconciliation.
The platform supports multiple customer contract types, including ad hoc users and invoiced corporate clients and delivers professional, compliant invoicing in place of the Excel-based calculations that characterised the previous setup.
Looking Ahead: Phases 2 and 3
Building on the Estonian foundation, MaxBill and Ignitis will now advance to Phase 2, covering Lithuania — the largest and most operationally complex of the three markets — followed by Phase 3 in Latvia.
Each phase will bring additional country-specific configurations, including local VAT handling, SEPA direct debit integration, e-invoicing compliance, and multi-language support.
The completed three-country rollout will deliver consolidated billing across all Baltic operations, with internal settlement and revenue split across Ignitis entities handled natively within the MaxBill platform.
The successful completion of Phase 1 reflects the collaborative approach both organisations have taken since project inception: a structured scoping process, clearly phased delivery, and close alignment between MaxBill’s implementation team and Ignitis’s business and technical stakeholders.
