MaxBill was announced the winner of the 2014 Global Telecoms Business Innovation Award together with FPT Information System (FPT IS), the Vietnamese leading provider of billing solutions in Southeast Asia. The category we scored in is the Business Service Innovation.
“For us, this award is a tremendous source of pride and demonstrates the value of our Modern Billing solution for service providers in any vertical market. We are committed to constantly expanding the dimensions of our solutions to meet the future business needs of our customers.” Kirill Rechter, CEO of MaxBill
The Global Telecoms Business Innovation Awards recognize innovative projects in the telecommunications industry worldwide. These awards were established in 2007 and annually distinguish communications service providers and their technology suppliers.
FPT IS and MaxBill have won in the Business Service Innovation category for their implementation of the MaxBill solution for Lao Telecommunications Company (LTC), the incumbent telecommunications service provider in Laos PDR. The company provides fixed-line, mobile and Internet services to a growing customer base of over 3.5 million subscribers and is the only communications service provider to provide full nationwide network coverage.
In response to the gradual appearance of competitive alternatives available to its customers, LTC took the strategic decision to make holistic changes to its billing, service delivery and customer care operation. With the objective of streamlining business processes for its multiple service operation and improving the attractiveness of its services, LTC selected FPT IS to implement the MaxBill solution after an intense selection process that included a fully integrated proof-of-concept trial.
“We congratulate FPT IS and MaxBill on winning this innovation award. The MaxBill solution is empowering us to grow our business with improved profitability and efficiency and increased customer loyalty to the LTC brand.” Kingkeo Vangkaneng, Deputy General Director General at LTC.
The MaxBill solution has become an asset to LTC by enabling the company to offer multiple services and attractive packages with zero-touch, automated service delivery, simplified customer support and transparent billing. On a strategic level, MaxBill allows LTC to manage best practices for defining and implementing modern and efficient BSS processes that are fully integrated across its entire organization.
“We are very proud to receive this award together with our partner MaxBill and for the business value we are delivering to our customer LTC,” explained. As we expand our business internationally, we have strong expectations for continued success with MaxBill at other leading service providers in our region and in new markets around the world.” Le Anh Tuan, General Director of FPT IS Global