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This video reveals how MaxBill automates the entire meter-to-cash process for utility providers. You will learn how MaxBill handles data collection from various metering technologies—including smart, standard, half-hour, and water meters—across electricity, gas, and water sectors. The video demonstrates how MaxBill rigorously validates meter readings, accurately estimates missing data using AI models, and consolidates multi-service charges into single customer invoices. You will see flexible billing generation workflows in action, from bulk invoicing to on-demand and corrected bills, with multi-channel invoice delivery.
MaxBill’s Meter Reading and Billing modules work seamlessly to provide utilities with an end-to-end automated billing cycle:
– The meter reading module ingests data from multiple meter types and industries, validating reads with industry algorithms and transforming raw data into precise consumption records. Missing or irregular data points are intelligently estimated using AI-driven forecasting methods.
– Utility providers gain a comprehensive customer overview through a unified interface, where a single customer contract can include packages for multiple products (electricity, gas, water) linked to different meter types and registers.
– All meter readings are fully accessible for editing, invalidation, and historical review. This ensures transparency and accuracy in consumption tracking and billing basis.
– The billing engine creates invoices in bulk or on-demand and supports advanced scenarios like hot bills and out-of-sequence invoices. It performs all necessary calculations—recurrent fees, taxes, discounts, settlements, commissions—and supports flexible invoice design and multi-channel distribution (email, customer portal, postal mail).
Billing processes are managed via a dedicated application module where billing cycles are configured, generated, verified, approved, and finalized with automatic status updates.
After invoice generation, meter reading statuses automatically update. When real reads are missing, estimated reads are generated. The system supports invoice corrections and bill adjustments with dynamic status reverting to ensure data integrity.
00:00-00:12 — Introduction & Overview
Introduction to MaxBill’s billing and meter reading capabilities across utilities sectors.
00:12-00:33 — Meter Reading Module Functions
Handling data from diverse metering infrastructures: standard, smart, half-hour, water meters; validation and transformation into consumption records.
00:33-00:40 — AI-Based Forecasting
Methods for estimating missing meter readings and forecasting future consumption.
00:40-01:00 — Customer Contract Overview
Unified interface demonstrating multiple products per contract, multi-meter and multi-register setups, consolidated invoicing.
01:00-01:30 — Meter Reading Management
Editing, adding, invalidating readings; meter reading logs and history for transparency.
01:30-02:00 — Billing Engine Overview
Bulk, on-demand, hot bills, and out-of-sequence billing explained. Calculation of charges, taxes, discounts, settlements, commissions.
02:00-02:30 — Invoice Formatting & Distribution
Multi-style invoice formatting and distribution channels: email, self-care portal, postal mail.
02:30-03:00 — Billing Generation Process
Billing cycles, generation list, parameter selection, and billing workflow steps: calculation, verification, approval.
03:00-03:30 — Post-Billing Reading Status Updates
Meter reading status changes after billing; estimated billing generation when real data missing.
03:30-04:03 — Bill Adjustment Workflow & Closing
Bill correction processes, user access to adjustments, reading status reset mechanisms, conclusion.
By automating meter data handling and billing, MaxBill enables utilities to:
– Ensure impeccable billing accuracy, reducing customer disputes through validated, AI-enhanced data processing.
– Deliver consolidated billing across multiple services in one seamless invoice, improving customer clarity and satisfaction.
– Streamline billing operations with versatile invoice generation and delivery modes.
– Maintain full transparency on meter reading history and billing status for operators and customers alike.
– Rapidly adapt to corrections and billing adjustments with automated workflows, decreasing operational bottlenecks and errors.
MaxBill supports standard, smart, half-hour interval, quarter-hour, and water meters across electricity, gas, and water utilities.
It applies industry-standard validation algorithms, allows manual editing and invalidation, and uses AI forecasting to estimate missing or irregular readings.
Yes, the system supports multi-product contracts and consolidates charges for various utility services into a single customer invoice.
MaxBill generates bulk, on-demand, hot bills, and out-of-sequence invoices, with multi-format delivery via email, self-care portal, or postal mail.
It includes bill adjustment workflows accessible via the accounts receivable screen, updating meter reading statuses accordingly to maintain precise records.
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