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Discover how MaxBill’s SaaS solution revolutionises utility billing, revenue management and customer experience for energy, water, tenant management and multi-service providers. This concise video highlights the platform’s most impactful modules, demonstrates real-life scenarios, and offers insight into how advanced automation, AI and partner management are shaping the future of billing for utilities, housing, heating, cooling and EV charging sectors.
MaxBill is a cloud-based SaaS platform for automating billing and revenue management, specifically designed for utility companies and multi-service providers. Its modular architecture includes:
– Product Catalog: configuration of tariffs, packages, taxes, discounts, and support for multi-brand and multi-company management.
– Partner Management: transparent management of agents, suppliers, and partners, with automation of commissions and revenue sharing.
– CRM Module: full control over the customer lifecycle, from lead to invoicing, payments, and debt collection; AI models predict churn and debt risk.
– Ordering and Workflow: business process integration for service connection, switching, and incident resolution.
– Meter Reading and Energy Monitoring: processing of any metering data, AI-driven consumption forecasting, and precise validation.
– Billing and Invoicing: bulk invoice processing, on-demand billing, support for all charging scenarios, and integration with delivery channels (email, portal, print).
– Revenue Management: automation of payments, refunds, multi-currency transactions, and accounting.
– SelfCare Portal: AI chatbot, personalised dashboards, and self-service management of services for the end customer.
MaxBill offers tangible benefits for the whole organisation:
– Finance: Accurate and transparent complex billing, simplified reconciliation, reduced costs, and faster debt collection.
– Business Leadership: Rapid time-to-market for new services, scalable operations, and increased revenue.
– Operations & Sales: Automated partner settlements, streamlined billing cycles, demand forecasting and cost control.
– IT & Compliance: Modern open APIs, rapid integration, reduced maintenance and regulatory adherence.
– End Customers: Total transparency, omni-channel access, and real-time service management via the Self-Care Portal, all backed by AI-powered insights.
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