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Resources

Everything you need to know about the modern approach to billing and partner management

MaxBill is more than a set of features designed to help companies managing their business processes. We promote an innovative approach and aim to drive the industry forward with a cutting-edge solution based on modern billing and partner management principles.

Explore MaxBill whitepapers to understand the idea behind the solution, analyst reports to learn about our role in the market, as well as the billing industry landscape, and discover what it all means for you as a business owner.

The State of Innovation in the Telecommunication & Connectivity Industry in 2021

MaxBill presents its findings on the state of digital transformation in the telecommunication industry. In this report, we explore which internal processes get automated more often, and how service providers improve their customers’ experience with help of technology.

The State of Innovation in the Gaming Industry 2021

MaxBill conducted an anonymous survey on the topic of post-COVID digital transformation in the gaming industry. We focused on AI, process automation and overall customer experience enhancement.

The State of Innovation in the Energy & Utility Industry 2021

MaxBill reports its findings regarding the state of digital transformation in a multitude of Energy and Utility companies: traditional and renewable energy producers, providers and resellers, consultant companies, software vendors for power and utility, and various municipality service providers.

MaxBill Technological Report (H1, 2020): MaxBill BPM workflow, Order Management and ML Use Cases

Get a better idea of what is currently being integrated into the MaxBill solution and which directions the company is focusing on technology-wise.

New Directions in Energy Retail: Billing & CIS for Competitive Edge

Today’s market conditions demand from the utility sector extra effort to stay relevant and competitive. One of the baselines of the successful energy business is an innovative approach to conducting business processes and managing its customer relationships.

Smart Customer Management: The ‘First Utility’ Way

An IDC case study of how up-to-date billing and customer management solutions can contribute to the company’s development and strategy realisation on the example of First Utility, MaxBill and My:Energy.

Billing Strategies for Competitive Energy Retailers

Billing and customer management are the key factors that enable today’s energy retailers to stay relevant and attract new customers on a highly-competitive utility market, as reported by Quindy.

IDC MarketScape: Customer Care and Billing in Competitive Unbundled Energy Markets

An in-depth evaluation of the billing and customer care vendors and their offerings to the energy retailers, as seen by IDC.

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