MaxBill has extended the deployment of its online customer self-care solution for Derech Eretz, the leading toll road operator in Israel.
MaxBill recently deployed its Account Manager Suite (AMS), providing online customer self-care capabilities for travellers on Derech Eretz’s new Carmel Tunnels toll road. MaxBill’s online customer self-care solution enables the Carmel Tunnel customers to independently and securely manage account information, including registering for subscription services, viewing usage (travel) details and paying for invoices.
The self-care solution creates an important customer payment option and saves Derech Eretz significant operational expenses associated with printing and mailing invoices. By allowing Carmel Tunnel customers to independently manage account information, the MaxBill solution also relieves Derech Eretz call center staff from handling routine customer care tasks and frees time to deal with more complex customer inquiries.
“When we originally engaged MaxBill for our Road 6 operation we achieved a rapid return-on-investment. By extending the solution, we are enjoying the benefits from the opening of our new Carmel Tunnel toll road operation.”Miri Dvash-Hermoni , CIO at Derech Eretz
The customer self-care capabilities provided by MaxBill are directly integrated into a branded self-care portal on Carmel Tunnel’s web site and are an extension of the online customer self-care solution currently used by Derech Eretz’s Road 6 (Kvish 6) toll road.
Let’s review the major influences and nuances of the utility industry we have discovered while researching the Nordic market. With the assistance of our partners Lars Enström and Carsten Korgaard, we have identified two main drivers for digital transformation in the region.
MaxBill releases a new whitepaper, dedicated to revealing the company’s vision for providing the gaming industry with a solution to strengthen partnerships and ensure business scalability, which will further lead to its success.
MaxBill is excited to collaborate with Carsten Korgaard and Lars Enström to bring positive changes to the Nordic market. We’ll be combining our expertise to deliver the best billing and partner management solution to the local service providers.
We are delighted to start a collaboration with Galp Energía, the leading Portuguese corporation, dedicated to providing the world with energy in an efficient, safe and accessible way. We are looking forward to successful cooperation in the years ahead.
MaxBill is proud to present the technological report that showcases the achievements of the first half of the 2020. Learn more about the innovative directions the company is taking, which technologies it’s focusing on and how it is benefitting our partners and clients.
The iGB team had announced that the shows will are pushed back to the summer of 2021 when there are fewer health safety issues. For now, The iGB Live! online platform comes forward as primary networking and content resource, with free registration. We’ll see you there.
Knowledge exchange is highly valuable to everyone on the MaxBill team. We love to participate in events that facilitate conversations inside the communities. Recently, Svetlana Gildebrandt, HRD at MaxBill, joined the speakers at the HR Days 2020. We share her insights about the conference in this interview.
Rost Bitterlikh participates in the discussion about the advantages of LTE networks held at the Digital Utility Group at Energy Central. He explains how and why the benefits of private LTE networks can be reaped particularly for Smart Grids.