Webinar
Business scaling opportunities for innovative multi-offering utility and energy companies
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Participation
Free
Duration
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At the webinar, you will discover:
Agentic AI isn’t a concept for the future; it’s already transforming utilities today. Companies across Europe and beyond are using it to save thousands of staff hours, boost customer satisfaction, and unlock new revenue streams.
Three outcomes you can’t ignore:
1. Customer service transformation: millions of messages processes with AI-assisted responses, reaching ~70% CSAT while dramatically cutting response times
2. Operational efficiency at scale: saving up to 10,000+ staff hours annually and achieves 98% accuracy in urgent email triage
3. Revenue growth beyond kWh: AI helps utilities design new service lines and revenue streams in weeks, not months
The reality is, your competitors are already exploring these tools to reduce costs, retain customers, and grow revenue. The question is will you be a forward-looking organisation and catch up?
Big fat promise: The webinar will give you the clarity to decide whether it’s time to bring this technology into your business or max more its potential.
Industry-Specific Insights for companies in:
- Multi-Utility
- Energy Suppliers
- Distributed Energy Resources (DERs)
- EV Service Providers
- Tenant and Property Management Companies
-
Utility Managing
Company
- Heating and Cooling providers
- Energy efficiency companies
Topics to be discussed
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The AI transformation in utilities: present and forecast.
From Gartner’s predictions to today’s reality: why 33% of enterprise apps will include agentic AI by 2028, and why utilities can’t wait. - Customer service reimagined with AI agents: Triage agent reads incoming emails, Processing agent condenses email for human review, AI Agent for auto-drafts contextual responses - all without human involvement
- Revenue management AI use cases: Collections whisperer segments overdue accounts, Negative-price alert bot , Policy navigator maps new regulatory changes to tariffs, etc
- MaxBill AI Billing & product catalog in action. How utilities roll out new tariffs, bundles, and compliance updates in hours, not weeks.
- Customer fears and AI agents security
This webinar is the best fit for
C-Level Executives,
Finance Department Representatives
Customer service leaders and CSRs
Product, innovation, and technology leaders
Reasons to attend the webinar
- Get clarity on what agentic AI actually means in utilities and where it works best
- See real-life results from utilities already deploying AI in service and revenue operations
- Learn how to move fast with MaxBill’s AI billing and product catalog—no long implementation projects
- Walk away with a roadmap to safer, compliant, and profitable AI adoption
Book seat for free!
Your participation is free of charge. Please fill in the following form to book your place at the event
