Product catalog module implemented for Belgacom subsidiary as part of a comprehensive billing system upgrade
London, UK (July 22, 2009) – LogNet Billing, a global provider of Customer Care and Billing (CC&B) solutions for multiple play communications and utilities service providers, announced today that the company has deployed its MaxCatalog module for Scarlet Telecom, a dynamic European communications service provider offering bundled fixed line, mobile and Internet services in the Netherlands. LogNet Systems implemented the MaxCatalog module as part a full upgrade of Scarlet Telecom’s billing system.
MaxCatalog provides Scarlet Telecom with a centralized product catalog for defining and managing the parameters
and deployment of its broad portfolio of multiple play products and service packages. MaxCatalog uniquely allows multiple departments across the Scarlet Telecom organization to control various aspects of product and service package offerings, including provisioning, pricing and discounting information. MaxCatalog improves the operational efficiency and product management processes of Scarlet Telecom by eliminating the need to maintain multiple instances of product information in separate departments and systems.
“We are committed to offering our customers affordable value, especially in the current economic climate,” said Matthijs Kamp, Managing Director of Scarlet Telecom. “MaxCatalog contributes to fulfilling our customers’ expectations by enabling us to efficiently bring to market competitively priced and packaged communications services. Our customer service agents now have efficient access to and improved knowledge of product information and can effectively communicate the details of our bundled offerings to our growing customer base.”
Scarlet Telecom is a provider of bundled fixed line, mobile and Internet services to business and residential customers in the Netherlands and was recently acquired by Belgacom. Scarlet Telecom has been using LogNet Systems’ MaxBill CC&B solution since 2000. LogNet Systems recently upgraded the MaxBill CC&B solution implemented at Scarlet Telecom, which in addition to the MaxCatalog module, included higher performance rating and billing engines, a unified interface for centrally managing backend workflows and embedded customer care support for multiple play services.
“We are happy to be strengthening our ongoing relationship with Scarlet,” commented Kirill Rechter, CEO of LogNet Billing. “At the same time, we are pleased that our unique ability to enable service providers to quickly offer and bill for new services is driving global demand for our CC&B solutions.”
About LogNet Billing
LogNet Billing is a global provider of Customer Care and Billing (CC&B) solutions for multiple play communications and utilities service providers. LogNet Billing has designed and deployed over 50 complex CC&B solutions for Tier 1-3 fixed line, ISP, mobile, cable TV and utilities service providers worldwide. LogNet Billing enables service providers to expand revenue streams, increase customer loyalty and reduce operational costs. LogNet Billing was formerly known as MaxBill and was recently acquired by LogNet Systems. For more information, please visit our web site at https://maxbill.com.
About Scarlet Telecom
Scarlet Telecom is active on the Dutch telecoms market since 1992. Scarlet offers a wide range of telecommunications products for consumers covering fixed telephony, mobile telephony and internet services. Scarlet on one hand grew through several acquisitions in Netherlands and on the other hand through a very successful launch of their first bundled service ‘Scarlet One’. In 2008, Scarlet has been successfully taken over by Belgacom.
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