Webinar
Business scaling opportunities for innovative multi-offering utility and energy companies
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Free
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Why you can't miss this
Does your business leverage AI to serve better customers? We’ll tell what exactly needs to be “AI-ed” in 2025. Do you innovate with pricing? We’ll tell what kind of pricing will resonate with diverse customers in 2025.
Last but not least, do your customers call you “customer-centric”? You know, the era of “meter-centric” business in utility is gone, and we’ll tell you what being customer-centric will mean in 2025 — all of that at our upcoming webinar!
You’ll also learn:
– What’s the biggest trend in EV charging business and what’s the business opportunities for energy suppliers here?
– What’s energy flex and where should utilities find their “business place” in its ecosystem?
– What’s next with regulations in the sector: do they greenlight things or limit?
… and much more.
It’s a ‘come or die’ event since for the first time ever MaxBill asks its VP of Research and Development to deliver meaningful insights based on a 29-year expertise in the domain and a strong, experienced look at what’s ahead!
If you need a ‘detective’ look at the market to identify the next business cases, new business capacities to build, niche or segment to enter, and risks to avoid — see you there!
Industry-Specific Trends for companies
- Multi-Utility
- Energy Supply
- Energy Management Company
- EV CPO
- Tenant management companies
- Distributed Energy Resources (DERs)
- Green energy suppliers
- Public Utility
Speakers
Rost Bitterlikh
VP of R&D
With 29 years of experience in Enterprise Software, specializing in the Energy, Telecom, and Utility sectors, he has developed a deep expertise in addressing billing and CRM challenges unique to these industries. His focus is on leveraging technology to drive operational efficiency, optimize processes, and deliver measurable business results.
Olga Penkova
Senior Product Owner
Olga is a seasoned professional with over 10 years of experience in the Utility and Telecom sectors, specializing in end-to-end product ownership. Olga has a proven track record of leading billing system upgrade projects, leveraging stakeholder feedback and user data to drive innovation and identify opportunities for business growth.
Topics to be discussed
- Trend 1. AI and ML for Billing and Customer Data-Driven Insights
- Billing systems increasingly utilise AI to analyze customer consumption patterns, predict payment behaviours, and identify potential issues, such as late payments or service interruptions. AI models help optimize pricing strategies and detect fraud. AI can also enhance customer service through chatbots and predictive maintenance.
- Trend 2. Dynamic Pricing and Advanced Time-of-Use Pricing Rates
- Time-of-use pricing. Integration with smart meters and Submetering Solutions. Personalized Billing Options. Demand response programs.
- Trend 3. Customer-Centric Solutions
- Personalization, customer insights, and self-service tools that improve engagement and satisfaction.
- Trend 4. Regulatory-driven Innovation in Energy and Utility
- Upcoming European regulations are set to foster innovation and drive revenue growth by supporting businesses in adopting advanced technologies. These frameworks aim to encourage sustainable development and competitiveness, helping companies leverage new tools to stay agile and compliant in a fast-evolving market.
- Trend 5. Demand Response and Flexibility Market
- Flexibility management platforms present utilities with an innovative approach to optimising trading strategies, participating in ancillary services markets and diversifying revenue streams. Efficient flexibility management plays a crucial role in helping utilities thrive.
- Trend 6. Monetize the quantum leap in EV Charging
- Utility and energy companies are positioned to profit from the explosive expansion of EV infrastructure, driven by the accelerating demand for electric vehicles. As the number of charging stations multiplies, companies can tap into new revenue streams, especially by deploying innovative solutions in both public and private networks.
- Trend 7. Energy Management & Energy Efficiency
- Energy suppliers and utilities possess valuable data that can be leveraged to improve energy efficiency and reduce service costs. By offering tailored services—such as analyzing customer bills and consumption patterns—they can deliver recurring energy-efficient solutions. In another approach, replacing outdated equipment can result in up to 30% savings, far outweighing the 3-5% savings from optimizing old systems.
This webinar is the best fit for
C-Level Executives
Specialists of the Marketing and Sales Department
Technology Leaders
Why Attend?
- If your company is in ‘growth status”, knowing what your market and niche need can be a turning point in business growth.
- Understanding changes, upcoming regulations, and risks will make your business future-proof and resilient to what’s next.
- Discovering go-to, practical approaches that make companies thrive under consistent changes – that's what corporate leaders need now!
Book your virtual seat now!
Your participation is free of charge. Please fill in the following form to book your place at the event
