Join our team as a Support Manager where you’ll champion customer support, drive process improvements, and play a key role in our tech-driven success. If you’re a problem-solver with a technical background and ready to travel, we want to see you!


  • Implementing, deploying, and supporting activities for Billing and Customer Care software: CRM, Billing, and Rating.
  • Experience in a Customer Support Lead role in the software domain at least 2 years.
  • Proficiency in Productivity Tools: MS Office, Incident Manager (Jira), Document Manager (Confluence, SharePoint).
  • At least 3 years of experience in computer/software problems or bug fixing.
  • Experience in troubleshooting software problems.
  • Knowledge of SQL.
  • Ability to quickly grasp the entire system.
  • Strong problem-solving skills.
  • Bachelor’s degree or higher in computer science or a related field.
  • Excellent proficiency in writing and speaking English.
  • Willingness to travel, particularly to the UK and Europe for business purposes.

Nice to have:

  • Development experience in script languages.
  • Experience with Oracle.
  • Knowledge of Linux at an advanced user level.
  • Previous roles in QA or finance.

Working with MaxBill you will get:

  • 20 working days of annual leave per year, plus paid public holidays.
  • Sick/personal leave provision.
  • Compensation for overtime.
  • Paid training, conferences, workshops, and certification courses, English classes.
  • Opportunities for professional growth and personal development: paid training, conferences, workshops, and certification courses, English classes.
  • A workplace mentoring program to learn from experienced colleagues.
  • A collaborative and friendly working environment with fun company culture.
  • The possibility of remote work and a flexible schedule.