We are currently seeking to fill the position of Customer Support Engineer in our Odessa office.

If you are a highly organized, creative, and dynamic person with a positive and flexible attitude – welcome to MaxBill, a cohesive, diverse, and talented team of highly skilled, creative, and dedicated professionals.

Responsibilities:

  • Interact with customers on correction, maintenance, and support tasks;
  • Troubleshooting for software products;
  • Implementation, deployment, and support activities for Billing and Customer Care software: CRM, Billing, Rating.

Required skills:

  • At least 3 years’ experience in computer/software problem or bug fixing;
  • Experience in troubleshooting software problems;
  • Experience in SQL’s creating;
  • Ability to learn about the entire system, server, client-side in a short time-frame in order to troubleshoot issues;
  • Strong problem-solving / investigation skills;
  • Good communication skills;
  • Highly motivated, passionate to work with customers, adaptable personality, and eager to learn new technologies and methods;
  • Fast learner, responsible personality;
  • Upper-Intermediate English;
  • Willingness to travel abroad;
  • Bachelor degree or equivalent (or higher) in computer science or similar field;
  • Strong technical background.

Will give you an additional benefit:

  • Experience with Oracle;
  • Linux’s knowledge on a strong user level;
  • QA or Finance position in the past.

What you will get with MaxBill:

  • Collaborative, friendly working environment and healthy company culture;
  • Professional growth and personal development opportunities;
  • Exciting projects with new technologies in a team of outstanding people;
  • Paid training, workshops & certifications;
  • Sport and meal vouchers compensation, refreshments in the workplace;
  • Possibility of remote work and flexible schedule;
  • Interesting corporate events and regular team outings.