.

Billing and Customer Care Solution for Energy & Multi-Utilities

Powerful solution to help energy utility companies reinforce their billing, service delivery and customer support activities

As smart grids and deregulation are changing the market landscape for energy and utility services and the competition between players is getting harsher every day, the companies are not only faced with the challenge to improve their existing processes but also to find new ways to conduct business. However, most solution providers are unable to cope with the rapid changes due to outdated legacy IT systems and inefficient practices that are currently in place.

MaxBill offers utility companies the modern framework to manage best practices for defining and implementing business processes that are integrated across an entire organization. The solution includes a library of preconfigured business processes, covering product management, service configuration, customer segments, meter and readings management, analysis and more.

By 2022, 55% of utilities will use a core digital platform to automate, optimize, and orchestrate assets, business processes, customers, and employees, thus improving efficiency and business outcomes.

Designed Specifically for Energy & Utility Businesses

MaxBill is not just another set of features or an additional layer of software that adds to an already complex IT environment. Our solution enables utility and energy providers to manage multiple services and offers attractive packages with zero-touch, automated service delivery, simplified customer support and transparent billing.

Multiplay Solution

MaxBill gives companies the necessary tools to effectively connect all the departments in the organization and manage multiple service delivery, so they can concentrate on business operation and customers’ needs, not just billing activities.

Meter-to-Cash

Our approach features precise processing and validation of meter data to support time-of-use-based (interval) billing plans, help eliminate billing errors and ensures responsive customer service.

Manage and Predict Consumption

Control the consumption of metered services, billing it based on the selected service plan, and calculate the projected volume for any customer segment.

Billing Automation

The MaxBill solution allows for automating the entire billing cycle mindful of available service rate plans, taxation rules, pricing iterations and other conditions and offering the suitable upsell with recommended service addons.

More Features

Featured Clients

MaxBill is proud to help some of the best in the industry streamline business processes, improve customer experience and focus on capitalizing their strategic initiatives.

Shell Energy
  • Services:
    Utilities, broadband, telephony
  • Location:
    United Kingdom
Mark Daeche
CEO & founder

“MaxBill allows us to turn our smart meter readings into competitive advantages and generate full value from our customers, while the possibilities for adding services supported by complex bundling scenarios are endless.”

Read More
Infostan
  • Services:
    Utility and Municipal services
  • Location:
    Serbia
Dragan Bukatarevic
COO

“MaxBill offers virtually endless flexibility for us to configure any service, workflow process or revenue-generating activity while keeping the IT operation efficient.”

Read More
CTT
  • Services:
    Utility, Municipal services
  • Location:
    Portugal
Luis Alveirinho
Board Member

“The flexibility of MaxBill uniquely positions us to satisfy the immediate needs of our current client base and easily adapt the solution to meet the future deployment requirements.”

Read More

Curious to see what's under the hood?

Take our free product walkthrough

Related Posts

January 27, 2020
MaxBill Visits ICE London 2020
The MaxBill team is excited about the upcoming visit to ICE London, the biggest European gaming event that unites industry innovators from more than 150 countries, with our management team among the ...
December 19, 2019
2019 Recap: MaxBill’s Year-in-Review

The year comes to an end and it’s time to look back at everything we have accomplished in 2019 and plan for the future, where we anticipate to achieve even greater success.

December 16, 2019
Maxbill Cooperates with Firmus Energy to Transform Natural Gas Billing

MaxBill is proud to announce that the leading independent natural gas supplier in Northern Ireland has chosen our solution to enable the digital transformation of its business processes.

November 20, 2019
MaxBill at European Utility Week 2019

The MaxBill team have visited this year’s exhibition in Paris and are ready to share their impressions on the biggest utility event in Europe.

November 1, 2019
MaxBill Is Announced as the Most Innovative Billing & Customer Management Solution of 2019

The MaxBill solution has received an award that recognises our innovative approach to billing and our efforts to stay at the cutting edge of the industry.

October 4, 2019
MaxBill Exhibits at European Utility Week 2019

Take a chance to meet MaxBill at one of the most important utility events of the year, where we will present out cutting-edge billing solution for service providers.

August 15, 2019
Say Hello to the New Logo: MaxBill Changes Its Brand Identity

An updated company logo marks up the beginning of the brand evolution and represents the on-the-edge approach of the company.

July 25, 2019
Success at MaxBill: from Implementation Engineer to the Product Owner

MaxBill is happy to help the team grow and succeed and opens all the doors for those who aim high. Congratulations to Olga on her promotion!

Get in Touch

Select your industries

Thank you!

Your information has been successfully sent. One of our experts will be in touch with you shortly. In the meantime, you are welcome to learn more about MaxBill.