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AI Self-Care Portal for
Modern Utilities
Give your customers full control over their energy usage, contracts, and billing — all in one seamless digital experience.
Built for utility providers. Loved by customers.
MaxBill AI Self-Care Portal is a solution that empowers your customers to manage their utility services independently. From tracking usage to paying bills, everything is just a few clicks away — reducing your support costs and increasing satisfaction.
Lower
support costs
With fewer customer inquiries, your team can focus on more complex issues, reducing operational expenses.
Improved
cash flow
Faster payments through self-service options lead to more predictable revenue and better financial planning.
Higher customer loyalty
Easy access to account information and services empowers customers, boosting retention and overall satisfaction.
Customer tools that make life easier
Not just a customer portal, but a tool that automatically solves customer problems, reduces support calls, and helps customers pay easier, faster, and companies increase collections.
Billing & payments
- Full access to tariffs, invoices, and easy online payments.
- View consumption in real time
- Access invoices and payment history
- Submit and track meter readings
Smart, built-in AI assistant
Our intelligent AI chatbot is integrated directly into the portal, ready to assist customers 24/7. It can answer questions, explain invoices, walk through contract terms, and even guide users through submitting requests — all without human intervention. AI Assistant can communicate with the client in writing or by voice.
- Handles up to 83% of incoming queries
- Context-aware and continuously learning
- Fully multilingual & customizable
Transparency & regulatory demand
- Understands customer contract and tariffs
- Customer receives a guide to reducing waste and optimizing energy use
- Customers track energy, water, and gas usage with real-time graphs.
- Submits service requests
Full integration with billing and CIS systems
The AI Self-Care Portal seamlessly connects with your existing billing and Customer Information Systems, ensuring real-time data updates and a unified customer experience across all platforms.
All types of utilities & services
Electricity
Water
Gas
Heating & Cooling
Waste
EV Charging
Communal services
See AI Self-Care Portal in action
Built for scale. Secured for trust.
- AI-driven solution
- GDPR, ISO27001 & AI Act compliant
- API-first architecture
- Seamless CRM & billing integration
- Supports multi-language and multi-region setups
Ready to bring
Self-Service to customers?
Schedule a demo and see how MaxBill AI Self-Care Portal can transform your digital customer experience.
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