MaxBill supports business growth for companies in various verticals, including iGaming. By applying enabling technologies and creative design to all types of services, service providers can reach and serve the customer in a more trustful, profitable and convenient manner. Our team actively monitors the community trends to equip our clients with the most relevant solution.
During the last five weeks, we have held a survey on the topic of post-COVID innovation in the industry. To understand how gaming companies and B2B gaming providers are upgrading their business processes, we have reached out to prominent experts to gather first-hand insights from as many sectors as possible. We got a very good response rate, with 320 participants in total: 46.6% of them are connected to iGaming, 6% – to mobile applications, 19% are affiliates and vendors, 9.4% provide media services and others come from a wide variety of sub-sectors.
The main focus of this survey was AI and process automation. It was particularly valuable to learn about the role of these technologies in managing relationships with customers.
The survey was kept anonymous, but all of the respondents who wished to get the results were the first ones to read the report. If you’d be interested in participating in any of our other upcoming surveys, stay tuned for more information over on social media or get in touch via firstname.lastname@example.org.
Meanwhile, download the report to discover more about the state of innovation and automation in the gaming industry.