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Pricing Plans for MaxBill Ulitity SaaS

What’s included?For whom?

Growth

  • Basic billing functionality. Settings & setup are done by the customer
  • Subscription billing
  • A company is looking for basic
functionality
  • Up to 5 000 domestic or 100 B2B customers. Willing to save the budget

Business Power 

  • Comprehensive billing & CRM software for automation, processing, management & reporting
  • Subscription & usage billing
  • Fast-growing company with
a medium-sized customer base.
Adding new types of services
  • Up to 50 000 domestic or 1 000 B2B customers

Enterprise

  • Full access to all features
  • Implementation & support hours included
  • Clients select individual / additional services as needed
  • End-to-end
  • Large corporation with different types of customers & business models, complex billing schemes

What’s


included?

Growth 

Business Power 

Enterprise

Modules & features

Customer Care (CRM)

Customer profile and hierarchies

Customer contracts information

Daily notes and communication

Customer data management

Trouble Ticketing

Task Queue management

Assign, Transfer, Escalate functions

SLAs

Bulk operations

CTI and IVR APIs

Standart Set of Business Processes

Process Management

Complex bundles and service flows processing, validation and provisioning

Workflow management incorporating customer’s business processes and policies for service initiation, modification and terminations

Automated provisioning interfaces and fulfilment of orders to external devices and third parties

Workforce management

Workflow support for unique CSR processes and tasks based on built‐in business logic

User tasks dashboard

Bulk processing of flows

Workflow process management functionality exposed to 3rd party system via APIs

Product Catalog

Complex product hierarchy and packages

Tariff plans, discounts, reccurent and one time services, Tax plans

Multi-company and multi-branding

Product lifecycle management and authorization

Bulk data processing/update

Configuring any parameters for products

Multiple currencies support

Authorization and access control

History, versioning and future dates

API-based integration platform

Meter Reading Management

Reading data management

Real-time entry, validation and estimation

Near-real time reading amendment for reading annulment and re-rating

Smart metering support

Support of Electricity, Gas, Water, Heating, Cooling, EV Charging reads

Interface via REST APIs

Consumption Charging Engine

Consumption charging for Electricy, Gas, Water, Heating, Cooling supply

Postpaid and prepaid consumption charging

Support of fixed, variable, pass through tariffs

Charging of steps and tiers, TOU and locations

Consumption rollback and re-rating, real after estimated reading recalculations

Convergent rating for any combinations of products and services

Calculation for expanded services, incentive-based pricing, discount structures and loyalty schemes

High performance throughput

Billing

Multi-lingual

Multi-currency

Complex hierarchy-based invoices

Add hock invoices

Hot billing

Third party billing

Bundling products on the invoice based on product profile

Bundling of multiple company revenue on the same invoice with reporting separate revenues

Flexible due dates

Customer and service tax calculation

Multiple recurring flat fees on same invoice

One time services

In arrear and in advance proration

Billing Cycles

Thresholds and withholding bills in bill cycle

Network billing and settelments

Cross-product discounts and bundles

Consumption-based and non-consumption-based discounts for customers

Partner and dealer compensation

Credit notes and Adjustments

Payment plans/Installments

Bill Formatting

Invoice document generation

Multiple bill layouts

WebDav file storage (Jack Rabbit)

Integration with Report generator for design of layouts

API to download invoice documents

File formats PDF, XLS, CSV

High performance and horizontal scalability

A/R & Debt Management

Cashier office

Payment handling (including of possibilities of integration with a payment gateways)

Refunds and bill adjustments

Accruals to general ledger

Direct debit processing (including integration with external DD systems)

End-to-end bill collection and processing

Debt Collection process

Rearrangement of debt and payment plans

Configurable ticket flow per user profile and per company

Central knowledgebase within customer database

Seamless integration with CRM, service fulfilment and finance processes

Bulk operations, export and import

User task management dashboard

SLA monitoring and escalation

Self Care

Optional
Optional
Optional

Manage Customer Profile:

Optional
Optional
Optional

Load Read Meter

Optional
Optional
Optional

Manage Consumption

Optional
Optional
Optional

MLP

Optional
Optional
Optional

Services

Integrations with
Third-Party Systems: 
SEPA, BACs, PayPoint

Optional
Optional
Optional

Reporting
Data Storage

Integration Framework: 
APIs & Connectors

Onboarding materials

Live Training Operation & Administration

5 days (1 person)
5 days (5 people)
5 days (10 people)

Live Training on Integration & Configuration

10 days (3 people)
10 days (5 people)

Non-Production Environment

ONE
THREE

Deployment

MaxBill Private 
Cloud
MaxBill Private 
Cloud
MaxBill Private 
Cloud

Backup

DR Site

Professional Services Work Hours Buckets

Optional
250
500

Managed Services 

Optional
Optional
Optional

Help Desk 8/5

Optional

Help Desk 24/7

Optional
Optional
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business with 

MaxBill

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