MaxBill has been announced as the winner of the 2016 Communications Solutions Product of the Year Award from TMCNet, one of the leading publications on communication and technology. TMCNet recognized MaxBill Self-Care App and the framework it provides for service providers to improve customer engagement and expand revenue.
The Communications Solutions Product of the Year Award recognizes outstanding contributions to the communications industry during the past year and honours exceptional products that improve voice, data and video communications services.
The MaxBill Self-Care App is a fully-operational provider-to-customer application that allows each side of the interaction have access to the data they need. End-users have a set of options that allow them to manage their billing accounts and billing information, service tariffs and price plans, as well as personal data. Service providers can utilize the app as a communication and marketing tool, sending push notifications regarding usage alerts as well as new service promotions and custom offers.
“Today, excellent customer service is being leveraged by service providers as a competitive advantage and a means to grow their businesses, which is especially important for providers of commodity communications and utilities services. We are seeing a growing demand for mobile self-service adaption across multiple service verticals and our MaxBill Self-Care App is attracting a lot of attention from our communications and utilities service provider customers.”Kirill Rechter, CEO of MaxBill
Out team will be demonstrating MaxBill Self-Care App along with the company’s entire portfolio of billing solutions at the European Utility Week event in Barcelona, Spain on November 15-17 at Booth 3C151. Take a chance to try it yourself!
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MaxBill plans to attend the Enlit Europe on-site event, which will be held from 30 November through to 2 December 2021 at the Fiera Milano di Rho, Milan, Italy. Let’s meet up and connect!
Discover the main trends that will shape the utility industry in 2021 by reading the recent MaxBill datasheet. It paints a large picture of what will be relevant and how the providers can adjust their business operations to achieve success in the changing world.
We start this year’s series of interviews by talking to one of the Best Employees 2020 award winners. Alexander Kovalevskiy is a project director at MaxBill, who joined the team last summer. In this interview, he shares valuable tips for those starting their path in the role of a leader.
At the beginning of January, the MaxBill team participated in a series of informative yearly workshops, followed by an award ceremony for the best employees and the most active speakers of MaxSeminars of 2020.
As we approach the end of 2020, it is time to look back on its greatest highlights. From upgraded internal processes to wide brand recognition, from new friendships built to new regions uncovered, the passing year has left us a lot to remember.
The Senior Product Owner Alina Bilodid talks about her professional journey at MaxBill, discloses the tried ways to keep enthusiasm fresh and clients happy, and gives some advice to newcomers.
The utility industry has felt pressure to undergo a digital transformation for a long time now, and with the recent COVID-19 pandemic, it only became more apparent. In this article for Energy Central, Rost Bitterlikh talks about using data gathered by utilities, artificial intelligence (AI) and machine learning (ML) creatively.