MaxBill has been announced as the winner of the 2016 Communications Solutions Product of the Year Award from TMCNet, one of the leading publications on communication and technology. TMCNet recognized MaxBill Self-Care App and the framework it provides for service providers to improve customer engagement and expand revenue.
The Communications Solutions Product of the Year Award recognizes outstanding contributions to the communications industry during the past year and honours exceptional products that improve voice, data and video communications services.
The MaxBill Self-Care App is a fully-operational provider-to-customer application that allows each side of the interaction have access to the data they need. End-users have a set of options that allow them to manage their billing accounts and billing information, service tariffs and price plans, as well as personal data. Service providers can utilize the app as a communication and marketing tool, sending push notifications regarding usage alerts as well as new service promotions and custom offers.
“Today, excellent customer service is being leveraged by service providers as a competitive advantage and a means to grow their businesses, which is especially important for providers of commodity communications and utilities services. We are seeing a growing demand for mobile self-service adaption across multiple service verticals and our MaxBill Self-Care App is attracting a lot of attention from our communications and utilities service provider customers.”Kirill Rechter, CEO of MaxBill
Out team will be demonstrating MaxBill Self-Care App along with the company’s entire portfolio of billing solutions at the European Utility Week event in Barcelona, Spain on November 15-17 at Booth 3C151. Take a chance to try it yourself!