Derech Eretz from now on uses an online self-care solution from MaxBill to improve customer satisfaction and reduce operational expenses, which makes us proud of being chosen.
Derech Eretz recently launched online customer self-care capabilities based on the MaxBill Account Manager Suite (AMS). The AMS solution enables Derech Eretz customers to independently and securely manage and analyze account information online, including registering for subscription services, viewing usage (travel) details and paying for invoices. By enabling Derech Eretz to provide online customer self-care capabilities, MaxBill saves Derech Eretz significant operational expenses associated with printing and mailing invoices and maintaining call center staff to handle routine customer care tasks, while creating another important payment option.
“Our new self-care service is designed to benefit all our customers, including both ongoing subscribers and occasional travelers. This self-care portal saves our customers time and keeps them updated on their travel history. The portal also has the added environmental value of significantly reducing the amount of paper we consume during the course of our operations.”Yehuda Vilk, CEO of Derech Eretz
Derech Eretz currently offers a branded self-care portal based on the MaxBill AMS solution that is directly integrated into the web site of its Road 6 (Kvish 6) toll road operation and is planning to provide similar online self-care capabilities for customers of its soon-to-be-opened CarmelTun toll road operation.
MaxBill is excited to collaborate with Carsten Korgaard and Lars Enström to bring positive changes to the Nordic market. We’ll be combining our expertise to deliver the best billing and partner management solution to the local service providers.
We are delighted to start a collaboration with Galp Energía, the leading Portuguese corporation, dedicated to providing the world with energy in an efficient, safe and accessible way. We are looking forward to successful cooperation in the years ahead.
MaxBill is proud to present the technological report that showcases the achievements of the first half of the 2020. Learn more about the innovative directions the company is taking, which technologies it’s focusing on and how it is benefitting our partners and clients.
The iGB team had announced that the shows will are pushed back to the summer of 2021 when there are fewer health safety issues. For now, The iGB Live! online platform comes forward as primary networking and content resource, with free registration. We’ll see you there.
Knowledge exchange is highly valuable to everyone on the MaxBill team. We love to participate in events that facilitate conversations inside the communities. Recently, Svetlana Gildebrandt, HRD at MaxBill, joined the speakers at the HR Days 2020. We share her insights about the conference in this interview.
Rost Bitterlikh participates in the discussion about the advantages of LTE networks held at the Digital Utility Group at Energy Central. He explains how and why the benefits of private LTE networks can be reaped particularly for Smart Grids.
MaxBill chief executive officer Kirill Rechter shares with Techday his insights about the effect that the rapid growth of data centres has had on the billing models and processes of electricity companies.
Attending the ICE London conference and trade show is one of the yearly highlights for MaxBill. We love making connections and building strong partnerships in the gaming industry. Despite the pandemic concerns, we’re definitely are planning to attend the event in April of 2021.